All orders are shipped within 5 days of purchase via Royal Mail. You will be notified through email when the order has been shipped with a tracking number. Once a product has been shipped, thevintagestudio are not responsible for lost or damaged packages in transit.
All packages sent within the UK will be sent First Class at a flat rate of £5.95 per purchase. The package will typically arrive within 1-3 days of shipment. Due to current situations with COVID-19 items may take slightly longer to arrive than usual.
International packages are also sent First Class at a flat rate of £12.95 and typically arrive within 7-10 days after dispatch, thevintagestudio is not responsible for any custom fees, taxes or tariffs upon delivery. Due to current situations with COVID-19 items may take slightly longer to arrive than usual.
RETURN & EXCHANGE POLICY
Due to the small nature of thevintagestudio and the delicacy of some of the products, unfortunately, returns and exchanges are not accpeted. As the company grows and expands, we hope to create an effective returns and exchange system making it possible to do both. Thank you for your understanding.