All orders are shipped within 2 business days of purchase via UPS or DPD (alternatively, for some countries other couriers may be used as we strive to use the fastest courier possible.) You will be notified through email when the order has been shipped with a tracking number and a link to the shippers website. Once a product has been shipped, thevintagestudio is not responsible for lost or damaged packages in transit.
All packages sent within the UK will be sent Next Day Delivery from when it is shipped at a flat rate of £9.95 per purchase. The package will typically arrive within 1-3 days of shipment. Due to current situations with COVID-19, items may take slightly longer to arrive than usual.
International packages are also sent via fastest delivery at a flat rate of £19.95 and typically arrive within 7-10 days after dispatch. If you live outside of the UK your package may be subject to custom fees, please look into these before purchase as thevintagestudio is not responsible for any custom fees, taxes or tariffs upon delivery. Due to current situations with COVID-19, items may take slightly longer to arrive than usual.
RETURN & EXCHANGE POLICY
Due to the small nature of thevintagestudio and the delicacy of some of the products, unfortunately, returns and exchanges are not accpeted. As the company grows and expands, we hope to create an effective returns and exchange system making it possible to do both. Thank you for your understanding.